Your privacy matters to us. Learn how we protect your data and our terms of service.
Last updated: March 14, 2026
We collect information you provide directly to us, such as when you create an account, place an order, contact customer support, or sign up for our newsletter. This may include:
We use the information we collect to:
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We do not sell your personal information. We may share your data with:
You have the right to:
For customers in the European Union, we comply with GDPR regulations. You have additional rights including data portability and the right to lodge a complaint with a supervisory authority.
For privacy-related questions, contact us at: privacy@poshpendant.com
Last updated: March 14, 2026
By accessing and using PoshPendant's website and services, you accept and agree to be bound by these Terms and Conditions.
We strive to display our products accurately. However, natural gemstones may vary slightly in color and pattern. All products are handcrafted and minor variations are normal and part of their unique character.
All prices are in USD unless otherwise stated. We reserve the right to change prices without notice. The price you pay is the price displayed at the time of purchase.
Payment is required in full before order processing. We accept major credit cards, PayPal, and other payment methods as displayed. All transactions are processed securely.
All content on this website, including images, text, logos, and designs, is the property of PoshPendant and protected by copyright laws. Unauthorized use is prohibited.
PoshPendant is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Orders are processed within 2-5 business days. Handcrafted items may require additional time.
We ship worldwide. International delivery times vary by location (10-21 business days). Customs fees and import duties are the responsibility of the customer.
All orders include tracking. You'll receive a tracking number via email once your order ships.
We offer a 30-day return policy for unworn, undamaged items in original packaging. To initiate a return, contact us at returns@poshpendant.com.
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method.
We offer exchanges for different sizes or designs. Contact us to arrange an exchange.
If you receive a damaged or defective item, contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.
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